Infelizmente em Portugal, até à data deste POST só temos suporte em Inglês, o que para algumas pessoas poderá ser um problema, senão vejamos as nossas opções:
Support
Direct access to help and discussion forums is available from any portal page. To contact a support professional submit a request online or by phone.
Submit a support request online
Use our online form to submit your request to a support professional. You'll receive a support call at your specified phone number.
Submit an online support request.
Availability: 24x7
Response time: 8 hours (estimated)
Submit a support request by telephone
Give us a call if you need urgent assistance with enrollment, provisioning, and deployment issues.
Contact number(s): +1-800-455-6399 or +1-425-703-3305
Availability: 24x7 (English)
Response time: immediate response
Escalation paths
If you've submitted a support ticket and have not received a timely response, or if you would like a status update, please contact edues@microsoft.com.
Cancel the Live@edu service
On the Domain settings page in the Windows Live Admin Center, you can cancel the Live@edu service.
Windows Live Admin Center
To learn more, see Cancel your Outlook Live service.
Additional resources
1 - Service status provides critical outage information about the Live@edu services.
2 - TechNet provides detailed How-To information for IT professionals about Microsoft products.
3 - MSDN provides detailed information for development professionals about Microsoft products.
4 - Technical communities may provide blogs, technical chats, webcasts, user groups, forums, and newsgroups to help you solve your problem.
Recommended tasks
On the Institution profile page, provide a distribution list for critical notifications. While you're there, enter an estimated deployment size to help us better support your capacity needs.
Join the Live@edu community and see how others manage their Live@edu services.
Get materials to help market Live@edu to your students.
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